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In-House Marketing Supervisor- Patriot's Place
Category: Other
  • Your pay will be discussed at your interview

Job code: lhw-e0-90674914

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Wyndham Destinations

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  Job posted:   Thu Jun 7, 2018
  Distance to work:   ? miles
  41 Views, 0 Applications  
In-House Marketing Supervisor- Patriot's Place
**In-House Marketing Supervisor**

**JOB SUMMARY:** Responsible for all internal marketing activities at the resort level for Patriot's Place resort in Williamsburg, VA. Primary responsibilities include direct supervision of In-House Marketing, maintaining an acceptable penetration rate of resort occupancy, maintaining an excellent owner experience, and coordination with Resort, In-House Sales and Corporate/Regional In-House Marketing Directors/Managers.


+ Direct supervision of In-House Marketing staff: interview and train employees; plan, assign and direct work; performance review; motivate, reward and conflict resolution.

+ Maintain targeted site marketing penetration percentage.

+ Resolve issues pertaining to tour statuses, bookings, coding and etc.

+ Maintain copies of invitations and daily tour manifests for reference purposes.

+ Run daily reports to include, but not limited to, Daily Arrival Report, Daily In-House Report, owner arrival report.

+ Prepare daily and weekly status reports to include, but not limited to, Show factors and Penetration rates to be submitted in a timely manner for corporate deadlines.

+ Compile data on each marketer's performance.

+ Prepare additional reports deemed necessary by management.

+ Ensure any pertinent information related to Marketing/Concierge is properly and timely disseminated.

+ Coordinate with sales regarding new/changes in marketing programs (booking/gifting policies).

+ Submit employee payroll in timely manner.

+ Perform other related functions not listed.

**EDUCATION AND/OR EXPERIENCE REQUIREMENTS:** (minimum requirements necessary for this position):

+ Minimum two years marketing experience preferred.

+ Minimum two years supervisory experience preferred.

**SKILLS AND ABILITIES:** To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are a representative of the knowledge, skills, and/or abilities necessary to perform these duties successfully. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the position.

+ Excellent verbal and written communication skills; must maintain a high level of professionalism at all times

+ Ability to effectively coach, counsel and motivate direct reports

+ Provide exceptional customer service (i.e. must be able to communicate in a positive and effective manner when dealing with upset owners)

+ Ability to efficiently multi-task

+ Ability to negotiate effectively

+ Working knowledge of marketing databases

+ Ability to recruit, train and develop employees

+ Ability to lead by example

+ Detail oriented and accurate

+ Ability to carry out responsibilities in accordance with the organization's policies and applicable laws

+ Demonstrated problem solving ability

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